Head of CRM
- A Global luxury Watches brand
- Gurugram, Haryana, India
Retail - Luxury
3 + year
₹ 13 - 14 (in lakhs)
Any
Open
Full Time
Job Description
Job Description:
1.
Responsible
for running the Ethos loyalty program.
2. Monitoring customer enrollments and validations
3. Identification of eligible customers for adding to database and capturing their details
4. Monitor enrolments happening at stores and ensure achievement of benchmark
5. Conceptualize new engagement opportunities and work with the stores to implement them
6. Track customer engagements and capture in system
7. Ability to work with stores and marketing to ensure maximum customer engagement
Requirements
1.Experience in loyalty programs preferred but not mandatory
2.Exposure to handling and interpreting data
Qualifications & Specialisation
Any Graduate
Job Skills
communication skills interpersonal skills CRM MS office Good Data interpretation skillsJob Information
Monday- Friday
Day Shift
Address
Gurugram , Haryana , India